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British Toilet Association: Archived News from the British Toilet Association 

Baby Changing Facilities for Surrey Mums “Appalling”

The worst baby changing facilities for Mums in Surrey have been rated as “appalling”, according to a survey carried out by Surrey Cleaning Solutions

92 Surrey mothers with toddlers or babies were polled and the results show that although there are some notable exceptions, many facilities lacked even basic cleanliness. This is especially alarming since babies can, if exposed to an unclean environment, fall ill very quickly.

Shockingly, the poll indicates that the majority of baby changing facilities in Surrey do not have a separate toilet with buggy access for the mother. This means that, having changed their baby’s nappy, the mother then has to leave the room and find a toilet for herself. Anyone who has had a baby will know that this is far from ideal!

Ironically, the facilities in one of the major baby product retail chains were rated as some of the worst, with many having no toilet for the Mum and only sufficient space to allow in one buggy at a time. Furthermore some of the shopping centres in Surrey, such as Wolsey Walk, had not baby changing facilities at all!

Amid the large number of poor facilities there were, however, some gems that were rated as excellent, offering plenty of space, a baby changing unit and toilet in the same (private) cubicle, and a spotlessly clean environment:

Bentalls department store in Kingston – this even has a game on the wall to keep baby amused!
Bentalls Centre in Kingston
Redhill shopping centre
Many branches of Mcdonald's (although not all!)

One mum who took part in the survey was Fiona Charlton, 33, from Redhill, who said that “..the facilities in many places (in Surrey) are so dirty that I often wait until I get home to change my son’s nappy”

24th January 2012 Surrey Cleaning Solutions

Further information from:
Mike Bone, British Toilet Association
T: +44 (0) 1403 258779